FREQUENTLY ASKED QUESTIONS
HOW CAN I GET A QUOTE?
Just click on the "Contact Us" Button below to start the process! We will send over a questionnaire to get a better feel for what you are looking for.
HOW MUCH DO YOU CHARGE?
Prices depend on the amount of servings you are needing as well as the design of cake you are wanting. Since we do specialize in custom cakes to fit your specific theme, prices will vary.
IS A DEPOSIT OR RETAINER REQUIRED?
We do requie a half down non-refundable/ non-transferable retainer to secure your date. Date is not secured and order is not booked until the half down non-refundable/non-transferable retainer is made.
IS THE RETAINER REFUNDABLE?
Due to our limited availabilty, a retainer is required to secure your date on our schedule. This retainer fee is non-refundable/non transferable as it ensures that slot is reserved exclusively for you.
DO YOU OFFER DELIVERY?
Yes! It is highly recommended that you have us deliver your cake. Delivery prices are based on location, time required, & logistics.
HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?
Please note that our schedule fills up quickly, often 2-3 months in advance. However, we may have occasional availability depending on the time of year. We kindly request a minimum of two weeks' notice for all orders to ensure we can accomodate your request.
WHEN IS THE FINAL PAYMENT DUE?
All remaining balances must be paid in full two weeks before the event date. If the event is less than a week away, the balance is due in full.
HOW DO YOU DETERMINE THE SIZE CAKE THAT I NEED?
The size of the tiers will be adjusted to accommodate the correct number of servings based on an industry standard slice.
DO YOU PROVIDE TASTINGS?
Since we are a home based cottage bakery we unfortunately do not provide in bakery cake tastings/consultations at this time. We do, however, hold tasting flash sales every few months that allow you to try 10 different flavors in the comfort of your own home. Please be sure to follow us on Facebook and Instagram for updates.
CAN I CANCEL MY ORDER?
Cakes can be cancelled with at least three weeks notice. There will be no refund on orders canceled with less than three weeks notice. Please be advised that the half down retainer is non-refundable/non transferable.
ARE YOU ALLERGY/GLUTEN FREE FRIENDLY?
All products are prepared, baked, and packaged in my home based cottage kitchen that is not allergy-friendly. Although we use the best practices to avoid cross contamination, there is no guarantee that the products produced will be free from potential allergens. There is always a risk of cross-contamination to occur and I cannot guarantee that ingredients or tools used have not come in contact with them.
Those with allergies and intolerances are advised to eat at their own risk or seek out a bakery that has allergy/intolerance friendly products.